Privacy Policy

Scope

This Privacy Policy applies to:

• Visitors to our website
• Individuals who submit a contact or intake form through our website
• Individuals who communicate with us by phone, SMS, email, or any other channel

It does not apply to third-party websites, services, or platforms that may be linked from our site. Those parties govern their own data practices.

Information We Collect

Information You Provide

When you interact with Texas Crash Network, we may collect:

• Your name, email address, phone number, and mailing address
• Details about your accident or potential legal claim, including date, location, and nature of your injuries
• Any other information you voluntarily submit through our forms or communications

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and device identifiers
• Browser type, operating system, and settings
• Pages visited, time spent on pages, and referring URLs
• Geolocation data (at the city or zip code level)
• Interaction data such as clicks, scrolls, and form activity

Information from Third Parties

We may receive information about you from advertising platforms, analytics providers, and other third-party sources. We may combine this information with data we collect directly from you.

Cookies and Tracking Technologies

We use cookies, pixels, web beacons, and similar technologies to operate our website, understand how visitors use it, and deliver relevant advertising. You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features of our website.

We participate in advertising networks including Google and Meta. These platforms may use cookies and other tracking technologies to show you ads based on your activity on our site and elsewhere. You can opt out of interest-based advertising through the Digital Advertising Alliance (http://www.aboutads.info/choices/) or Network Advertising Initiative (http://optout.networkadvertising.org/).

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and connect you with legal resources that may assist with your claim
• To communicate with you about your inquiry by phone, email, or SMS
• To operate, maintain, and improve our website
• To deliver advertising relevant to your interests
• To conduct analytics and measure the effectiveness of our marketing
• To detect and prevent fraud or security incidents
• To comply with applicable law and legal process
• To enforce our terms and policies

SMS Communications

By providing your mobile phone number and submitting a form on our website, you consent to receive SMS text messages from Texas Crash Network related to your inquiry. Message frequency will vary. Message and data rates may apply.

Your consent to receive SMS messages is not a condition of receiving any service.

To opt out of SMS messages at any time, reply STOP. For help, reply HELP.

Texas Crash Network does not sell, share, or rent your mobile phone number or any personal information collected through SMS to third parties for their own marketing purposes.

How We Share Your Information

We do not sell your personal information to third parties for their own marketing purposes.

We may share your information in the following circumstances:

Service Providers. We work with vendors who help us operate our website, process data, send communications, and deliver advertising. These vendors are contractually required to use your information only as directed by us.

Legal Resources. When you submit an inquiry through our website, your information may be shared with legal professionals or organizations that can evaluate and assist with your potential claim. This sharing occurs with your knowledge and for the purpose for which you submitted your inquiry.

Legal Compliance. We may disclose your information when required by law, legal process, or government authority, or to protect the rights, safety, or property of Texas Crash Network or others.

Business Transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

Aggregated or De-identified Data. We may share data that has been aggregated or de-identified in a way that does not identify you personally, for analytics, research, or marketing purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we dispose of it securely.

Data Security

We implement reasonable technical, physical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will take steps to delete it.

Your Privacy Rights

Depending on your state of residence, you may have certain rights with respect to your personal information. Texas residents have rights under the Texas Data Privacy and Security Act (TDPSA), including the right to:

• Know and access the personal information we have collected about you
• Correct inaccuracies in your personal information
• Delete your personal information, subject to certain exceptions
• Obtain a portable copy of your personal information
• Opt out of the sale of your personal information, targeted advertising, or certain types of profiling

We do not discriminate against you for exercising any of these rights.

To submit a request, contact us using the information in the Contact section below. We will respond within the timeframe required by applicable law. We may need to verify your identity before processing your request.

If we deny your request, you have the right to appeal our decision. Submit your appeal to the same contact address, and we will respond within the legally required timeframe.

Visitors from Other States

Residents of California, Colorado, Connecticut, Virginia, and other states with applicable privacy laws may have additional rights, including the right to opt out of the sale or sharing of personal information and to limit the use of sensitive personal information. To exercise any of these rights, contact us using the information below.

California residents may also submit complaints to the California Privacy Protection Agency or the California Department of Consumer Affairs.

Do Not Track

Some browsers transmit Do Not Track signals to websites. We do not currently alter our data collection or use practices in response to these signals.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Dispute Resolution

Any dispute arising from or related to this Privacy Policy, including the collection, use, or sharing of your personal information, will be resolved through binding arbitration under the rules of the American Arbitration Association. Arbitration will take place in Texas. You waive the right to a jury trial or participation in a class action. This arbitration provision does not apply where prohibited by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Texas Crash Network
Phone: 214-297-0630